Last Mile Delivery Best Practices For Businesses

The last mile is a critical part of any delivery operation. It’s the final leg of the journey, where products are transported from a local hub to the people who need them. A lot can go wrong in that last mile, which means there’s plenty of room for improvement. If you’re not careful with your last-mile delivery strategy, it could end up costing you time and money. But there are steps you can take to improve your efficiency and keep costs down:

How to improve last-mile delivery efficiency with route optimization software

Route optimization software can help you find the best route to deliver your goods. By using this technology, you’re able to reduce costs and improve last-mile delivery efficiency.

  • Deliveries that are made in a timely manner will increase customer satisfaction and loyalty. This is important because when it comes to online shopping, consumers have limited physical space for storage—and they want everything they order delivered right away! If their package doesn’t arrive on time, it could mean lost revenue for businesses like yours.
  • As we mentioned above, finding the best route for delivery trucks can be tough—especially if you’re running an operation with many different drivers who all serve different areas or customers.”

Why inefficient last-mile delivery can hurt your business

If you’re a business owner, you probably understand the importance of last-mile delivery and what it can do for your brand. You know that efficient and effective last-mile delivery is essential in helping you achieve your business goals, but what exactly is a last mile?

In order to understand why it’s so important, you need to first look at how long distance shipments work. When products are shipped from a manufacturer or distributor, they travel along an extensive supply chain that includes shippers like UPS or FedEx (known as “long haul carriers”).

These companies deliver packages between cities and states using trucks with multiple trailers attached. They may also have planes available for international shipments if needed. Once these shipments reach their destination city or state (which could be thousands of miles away), another company takes over: local transporters known as “short haul carriers” who specialize in transporting cargo within specific geographic regions such as cities or counties.

The final part of this multi-layered process involves individual couriers who deliver packages via bicycles or vans called personal vehicles (PVs) once they arrive at their destination locations after being picked up by some other kind of PV like postal workers’ trucks delivering mailboxes on their routes every day before work starts each morning.”

Avoid last-mile delivery problems by using route optimisation software.

Route optimisation software can help you to find the best route for your delivery. It can also help you to find the fastest, most efficient, most cost-effective and safest route.

Why the last mile is important

Last-mile delivery is an important part of the supply chain. It’s the final step before goods and services reach your customers. And it’s also one of the most complicated, expensive parts of a business’ supply chain.

How to get your delivery costs down

The good news is that you can still save money on those last-mile deliveries. The key is to not get caught up in the hype of new technologies, but instead focus on what will actually work best for your business.

For example, if you have an expensive van that can carry 500 tons and travel 200 kilometres per day before needing a charge, then yes—you may want to invest in some autonomous vehicles (AVs). However, if your delivery costs are where they need to be and you don’t have any plans for expanding your fleet or offering more services soon, it’s probably best not to overspend on AVs right now.

Similarly with drones: while they may sound like an easy way to cut down on costs related to last-mile delivery, keep in mind that there are still several challenges associated with using them as part of a business’s overall logistics plan.

For starters—and this isn’t just about drones—the public has largely been skeptical about how safe these kinds of machines really are for use around people who aren’t trained pilots or experts in aviation safety science (i.e., anyone other than pilots).

While there have been improvements made over time regarding drones’ safety standards such as mandatory licensing requirements before flying one commercially; however these changes haven’t stopped accidents from happening either due largely because those involved weren’t knowledgeable enough about how best practices should apply when making decisions about whether or not something needs closer inspection before continuing on their way safely.”

Top tips for route optimisation

The most important thing to remember when looking for route optimisation software is that the product must be easy to use. If the software is too complicated, users will find it difficult to understand how to make adjustments and get the information they need. It’s also important that the price of the product is affordable and matches your budget.

Finally, you should ensure that your chosen route optimisation software is reliable and flexible enough for your business needs. You want a programme that can handle any size of business as well as multiple locations across multiple countries if needed.

How to do last-mile delivery

  • Make sure you are using the right delivery method
  • Use the right vehicles
  • Use the right drivers
  • Make sure you are using the right software
  • Make sure you are using the right technology

Solving the last-mile problem could be worth millions to your business.

The last-mile dilemma is a serious problem for many businesses.

It can cost you a lot of money and affect your reputation, but if you get it right it could be worth millions to your business.

Route optimisation software can help solve this problem by identifying the most efficient route for each delivery to ensure that drivers are not wasting time or fuel.


Last-mile delivery is a thorny issue for many companies. It can be difficult to manage, expensive and inefficient. But by using route optimisation software you can make sure that your deliveries are as efficient and cost-effective as possible. The results of this software can be huge for your business – cutting down on costs, improving customer satisfaction scores, reducing environmental impact by cutting down on traffic congestion caused by fleets of delivery vans making multiple trips per day (not to mention the benefits it brings to employees too!)

Let SolBox help with your last-mile delivery services through our route optimisation software in Australia! Work with us to grow and scale your logistics business easily and effectively.

Scroll to Top