It’s no secret that planning an efficient delivery route is critical to the success of any business. Not only does it save on fuel costs, but it also improves customer satisfaction. In this blog post, we will discuss some tips for planning an effective delivery route that reduces costs and improves customer satisfaction.
One of the most important aspects that has an impact on running an eCommerce business is route planning and optimisation. This involves finding the shortest and most efficient route possible between multiple destinations. There are a number of different ways to do this, but one of the most popular methods is using a GPS powered route optimisation system. This allows you to input your destinations and then find the best way to get there based on traffic conditions, road closures, and other factors.
Another important factor to consider when planning your delivery route is customer satisfaction. You want to make sure that your customers are happy with the service they receive, so it’s important to plan a route that minimises delays and ensures that the designated order arrives on time. One way to do this is by planning your route in advance and making sure to allow for traffic changes and other delays. This is where route optimisation shines.
Finally, it’s important to remember that your delivery route doesn’t have to be perfect. It’s okay to make mistakes and learn from them. The most important thing is to keep trying and constantly improve your route planning so that you can save time and money while still providing excellent customer service.
Planning the delivery route isn’t easy and most businesses that dwell on it know that elevating it helps elevate customer satisfaction and promotes a positive impact on the business’s bottom line.
Implementing the delivery route takes hours if not days of planning, just to save a few minutes in getting deliveries made, at the very least.
Effective route planning not only saves big on fuel but reduces other detrimental factors that may wreck havoc on your business including missed delivery deadlines, dissatisfied customers, prolonged job completion timelines, wasted labour and bad repute for your ecommerce business.
To solve and avoid such issues eating into the bottom line of your business, exploring and implementing route optimisation is pertinent and impactful in every sense.
There are a number of different factors to consider when planning an efficient delivery route. By taking the time to plan ahead, you can save yourself time and money while still providing excellent customer service.
Let’s take a deep dive into the world of route optimisation;
What Is Route Optimisation?
Route optimisation is the process of finding and establishing the fastest, shortest and best possible route for the delivery drivers to take in order to speed up dispatch and delivery in the most cost-effective manner.
However, the route might not always be the shortest, but optimised and focussed on reducing the number of driving hours, amounts of stops made including other variables that comprise of:
- Driver availability and schedule
- Traffic conditions
- Vehicle load capacity
- Road accidents
- Hub location
Why Is Route Optimisation Important?
It helps your business in several aspects that include;
- Delivery efficiency
- Maintaining the bottom line
- Customer retention
How Does Route Optimisation Software Help Your eCommerce Business?
- Plan and optimise delivery routes
- Cut delivery times
- Automate dispatch
- Improve customer experience
What Are The Other Benefits Of Route Optimisation?
- Reduced fuel costs
- Reduced vehicle maintenance
- Reduce operations downtime
- Increased daily deliveries
- Faster delivery times
- Healthier bottom line
Are you ready to reap the rewards of implementing this type of software for your business? Investing in route optimisation software is not a guarantee for success. It’s about how you maximize the features available and use it to streamline your services to your clients.
Reduce route planning time and cut your KM’s with SolBox’s intelligently simple dynamic algorithm. Digitally create manifests, evenly spread loads across your drivers while automatically notifying your customers on their ETA. Have full control of your fleet and orders while reducing your cost to serve.
8 Powerful Route Planning Features That SolBox Offers:
- Bulk Order Import
- Job scheduling & Dispatch
- Dynamic Route & Load Optimisation
- Driver Prestart Safety Inspections
- Driver Mobile App
- Automated Customer Notifications
- Digital Proof of delivery
- Heavy Vehicle Navigation
With SolBox’s SMARTMove Live, make the most of your pain-free route planning for your business. Get in touch with us today.
